Privacy Policy

Last updated: 31/03/2025

Introduction

At AVIDAN Group Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us.

Information We Collect

When you use our website, we may collect:

  • Personal Information:
    • Name
    • Email address
    • Postal address (if applicable)
    • Any other information you voluntarily submit via our contact forms
  • Technical Information:
    • IP address
    • Browser type and version
    • Time zone setting
    • Device information
    • Website interaction data (pages viewed, time spent, navigation paths)
    • Referral sources

This technical data is collected automatically through cookies, Google Analytics, and other tracking technologies.

How We Use Your Information

We process your personal data to:

  • Provide, operate, and maintain our services
  • Respond to your enquiries or requests
  • Send service updates, promotional messages, and other communications (where consent has been given)
  • Analyze website usage to improve our services
  • Comply with legal obligations and regulatory requirements

We only collect and process your personal data where we have a valid legal basis under GDPR, including your consent, fulfilling a contract, legitimate business interests, or compliance with a legal obligation.

How and Where We Store Your Data

Our website is hosted securely, and we use trusted third-party providers to store and manage data, including email communications and web hosting. These providers are required to implement strong security measures to protect your data.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with trusted service providers who support the operation of our website and services (such as hosting and analytics providers) under strict confidentiality agreements.

We may also disclose information where legally required to do so.

Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data when no longer necessary for the purposes collected.
  • Restrict Processing: Request the restriction of processing under certain conditions.
  • Data Portability: Request transfer of your data to another organization.
  • Object to Processing: Object to certain types of processing such as direct marketing.
  • Withdraw Consent: If processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance the functionality and performance of our website
  • Analyze usage and improve website performance
  • Personalize your experience

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

For more information, see our separate [Cookie Policy] (if you have one, or this can be included later).

How We Communicate With You

We may contact you in response to enquiries, to provide requested services, or (where permitted) to send updates and marketing communications. You can opt-out of receiving marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Material changes will be clearly communicated to users.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Email: enquiries@avidangroup.co.uk
 Post:
 AVIDAN Group Ltd Head Office
 The Gatehouse, 1A Waverley Lane
 Farnham, Surrey
 GU9 8BB
 United Kingdom

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